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Policies

Accessibility

We want everyone to be able to browse, buy and manage their account here, whatever device or assistive technology they use.

Last updated September 19, 2026

What we aim for

We build toward the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. That is a goal we work at continuously, not a claim that every page meets every criterion today.

What we do

  • Forms have visible labels, say what went wrong in words, and support browser autofill.
  • Menus, dialogs, the cart, address suggestions and checkout can be used with a keyboard, and announce themselves to screen readers.
  • Pages are structured with headings and landmarks, and images that carry meaning have text alternatives.
  • Text can be resized and the layout adapts from phones to large screens.

Known limits

Some decorative video and animation has no text equivalent, and parts of the site use low-contrast secondary text. Content from other companies, such as the card payment fields and carrier tracking pages, is outside our control. We're working through these.

Tell us what gets in your way

If anything here is hard to use, or you need help placing an order, email support@budbo.com or call (415) 662-8326. Tell us the page and what you were trying to do. We'll help you complete what you came for, and we treat the report as a bug to fix.

Questions about this page?

The Port Royal Company, LLC d/b/a Budbo, 4515 Miami St, St. Louis, MO 63116, United States. support@budbo.com · (415) 662-8326